Warning notices are issued when care is so bad that it is no complying with the law and institutions are ordered to improve on pain of closure or prosecution.
Attention was drawn to the following care homes and although the problems have been rectified, the scandal is that they were reported in the first place.
Oakhurst Nursing Home, Bradford, where :* staff were described as 'cocky' and 'punitive'.
* rooms were left unheated for two winters.
* water running at 50 degrees C put residents at the risk of being scalded.

* one resident was left 'black and blue' after five falls in two weeks.
* residents were ignored when they were in
visible pain.

Norton Hall Care Home, Worcester, where :
* residents had filthy commodes and solied matresses.
* there were no effective systems to either prevent or monitor infection.

Willow Green Care Home, Darlington, where :
* residents were given medication at the wrong times and doses were missed.

* the call bell system was found to be not working.
* one resident could not be heard and eventually found, had to be taken to hospital.

* three cases of unexplained injuries were not investigated.
Ros Altmann, pensions expert and campaigner said :


Michelle Mitchell, Charity Director General of 'Age UK', said:
‘Providing safe and dignified services must be the first priority of any organisation and there must be a zero-tolerance attitude to poor, neglectful care whether in a hospital or care home.’
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